Problem: Needed to find one centralized solution that could provide visibility across the efforts of their entire business, which include 16 counties in Florida.
Challenge: Providing a high level of security because of the sensitive nature of the information they handle.
Solution: Buan Consulting created a system that could track all of the relevant information for each project, but more importantly, could provide the right data to the right people at the right time. This high level of security gave Florida’s Great Northwest confidence that only authorized parties would have access to certain information.
Benefits/Results: Streamlined their business through a newly defined business process using a centralized system where they can track projects through their entire lifecycle.
“Buan Consulting has helped streamline our business through a newly defined business process using a centralized system where we can track projects through their entire lifecycle. Before the CRM system was implemented, we had limited reporting capabilities, we can now run scheduled or ad hoc reports, which has saved our business many hours each week.”
— Therese Baker, Florida’s Great Northwest VP of Administration