Jessica began working with salesforce.com in 2009 and is a Salesforce Certified Administrator. She has several years of business and IT consulting experience in the Public Sector and has also held analytical roles for Fortune 500 and Technology Fast 500 companies. Jessica has been involved with project management, business process re-engineering, requirements, design, configuration, testing, data migration, training, and end-user support for a range of salesforce.com application solutions.